Customers Retention Profits: How to Increase Your Sales By Providing Great Online Customer Service
Did you know that if you’re not providing customer service you’re leaving money on the table?
Studies show that even in a bad economy, 60% of all consumers often pay more for a better experience, 81% of companies that provide great customer service outperform their competition and happy customers who get their issue resolved on average tell around 4 to 6 people about their experience and when it comes to the Internet this number is exponential.
Yet still most online businesses don’t provide their customers with adequate customer support and the reason is because traditional online customer service systems are in-efficient and costly.
The key to providing great online customer service is to reduce your message volume so that you can effectively manage your customer questions.
New technology has entered the equation that is revolutionizing the way businesses can provide online customer service. It is not email based, it is not article based, it is called smart query technology and it is the first online customer service solution that virtually eliminates over 80% of message volume automatically without sacrificing the quality of your customer service.
Get informed today, this book explores the various customer service models out there and show you what works, and what doesn’t; and more importantly which ones translate into more profits for your business…
– Learn why customer support is so important to your business
– Know exactly what online customers want
– What not to do when it comes to online customer service
– How to scale your customer service with your business without increasing your support staff
– How to increase profits by retaining customers and impressing new prospects
If you run a business and have a website you need to read this book and find out how to increase your sales by providing great customer service!
Did you know that if you’re not providing customer service you’re leaving money on the table?
Studies show that even in a bad economy, 60% of all consumers often pay more for a better experience, 81% of companies that provide great customer service outperform their competition and happy customers who get their issue resolved on average tell around 4 to 6 people about their experience and when it comes to the Internet this number is exponential.
Yet still most online businesses don’t provide their customers with adequate customer support and the reason is because traditional online customer service systems are in-efficient and costly.
The key to providing great online customer service is to reduce your message volume so that you can effectively manage your customer questions.
New technology has entered the equation that is revolutionizing the way businesses can provide online customer service. It is not email based, it is not article based, it is called smart query technology and it is the first online customer service solution that virtually eliminates over 80% of message volume automatically without sacrificing the quality of your customer service.
Get informed today, this book explores the various customer service models out there and show you what works, and what doesn’t; and more importantly which ones translate into more profits for your business…
– Learn why customer support is so important to your business
– Know exactly what online customers want
– What not to do when it comes to online customer service
– How to scale your customer service with your business without increasing your support staff
– How to increase profits by retaining customers and impressing new prospects
If you run a business and have a website you need to read this book and find out how to increase your sales by providing great customer service!
List Price: $ 2.99
Price: $ 2.99
Might have been OK, but…,
Apparently the author/publisher didn’t pay enough attention to the details of publishing an eBook. HTML formatting code scattered throughout have made it virtually unreadable on a standard Kindle or the PC Kindle Reader Software…
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