Teleselling
Proven Two Minutes Magic Exercise to Conquer the Fear of Phone
I got a confession to make! The little communication device used to scare me to death!
I would pick ip up and dial a prospect and when the phone rings my heart would start pounding wishing that the recipient does, to pick the phone up. When the phone is picked, guess what?
My home business was [...]
Telsales Just Got Easier!
Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.
Open The Call Then Set Your Agenda
The opening minutes of any sales call are vital. You must remember that rapport is [...]
Get Instant Rapport On Sales Cold Calls
Immediately establish rapport on cold-calls by matching your prospect's voice qualities – tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will be way up.
By [...]
3 Simple Rules For Your Next Sales Call
The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to showing people how to [...]
This is a Sales Call: How to Begin Prospecting Calls with Integrity
"Hello. I'm looking for Sharon Morgen?"
"What? Sharon Morgen?"
"Um. Hello. Are you Mrs. Drew?"
"Ms. Morgen. That's me. Is this a sales call?"
"Um. Hello. No. I'm with XYZ bank and I'm giving you a service call."
"Regarding what? I don't do business with you. And you're not supposed to be making a telemarketing call on me. So [...]
10 Tips for Telephone Success
The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations.
1. You are the "Manager of First Impressions" for your business. Whenever you pick up the telephone, [...]
Sales Call Success – Turbo Charge Your Sales Calls
Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals.
Commit to your goals. Write down your sales goals for this week, this month, this quarter and this year. I urge you to use specific numbers that challenge you, but are attainable. Post these [...]
7 Cold Calling Secrets Even The Sales Gurus Dont Know
More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying:
? "Cold calling terrifies me."
? "The phone feels like a 10,000-pound weight."
? "Every time I have to make a cold call, I freeze up."
? "I feel like a fraud when I'm cold calling."
? "I can't take [...]
Phone Tips To Get Things Done: Professional Phone Skills
It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it's true nevertheless.
Within 60 seconds, people will make assumptions about one's education, background, ability [...]
What Level Of Telephone Sales And Customer Service Do You Provide?
Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make an appointment or sales call. When you reach for a ringing telephone, you need to put a smile on our faces and then greet people with the same enthusiasm [...]
